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From paper forms to a community system 300 members can rely on
Live Free and Run Dog Park
The challenge
A 300-member dog park ran on manual, paper-driven processes. Approving members, keeping their data accurate and tracking payments all took more effort than a volunteer board should have to spend.
What we did
- Partnered closely with the board to redesign the entire member experience and the communications around it.
- Replaced the paper-driven operation with an automated community system.
What changed
- Faster approvals
- Accurate member data
- Clear payment visibility
- Stronger security
- A level of communication with members the park didn't have before
Village transformed our 300-member dog park from a manual, paper-driven operation into a seamless, automated community system that's safer, more secure, and far easier to manage. They partnered closely with our board to redesign the entire experience and communications. The result is faster approvals, accurate member data, clear payment visibility, stronger security, and a level of communication with our members we simply didn't have before.